The SureVue D1v2 ships with either SureOS—a custom Linux operating system purpose-built for digital signage—or Windows 11 LTSC, depending on your project requirements.

All SureVue media players, including the D1v2, ship from our production facility in the United Kingdom.

Yes. A Wi-Fi module can be preinstalled at the factory upon request.

The SureVue D1v2 supports all leading CMS platforms, including Appspace, Korbyt, 22Miles, Navori, Wallboard, and others. Contact us to confirm compatibility with your preferred software.

Yes. The SureVue D1v2 supports dual independent 4K outputs or a combined large-format canvas across both displays.

Yes. The device uses internal solid-state storage only—no SD cards or external storage components.

Yes. Batch deployment, configuration, and updating are available through Active Network Manager (support subscription required).

Remote OS, CMS client, and security updates can be handled through Active Network Manager with an active support subscription.

Standard support includes email, phone, and Microsoft Teams access during business hours. Support packages offer expanded benefits, including a dedicated sales engineer for your account.

The SureVue D1v2 is built for enterprise environments with a typical lifecycle of 5 to 7 years.

SureVue media players can be purchased directly through Assured Platform.